Photocopiers and printers for business

Sales, leasing and supply

The right device depends on more than its advertised speed or purchase price. Print volumes, paper sizes, colour requirements, available space, user numbers, network setup and ongoing support all affect whether a machine is suitable.

Phoenix assesses your current devices, print volumes and requirements before recommending replacement equipment.

Equipment available

Phoenix supplies or supports business equipment from brands including:

• Sharp
• Toshiba
• Develop
• HP
• Canon

The equipment range includes:

• A3 photocopiers and multifunction devices
• A4 photocopiers and multifunction devices
• Colour and mono devices
• Desktop multifunction devices
• Floor-standing multifunction devices
• Desktop printers
• New equipment
• Refurbished equipment

Purchase, lease or short-term rental

Different commercial options suit different requirements.

Outright purchase may suit organisations that want to own the equipment from the start.

Leasing can spread the cost of new equipment over an agreed period and may be appropriate where a planned monthly commitment is preferred.

Short-term rental may suit temporary offices, events, projects or other time-limited requirements.

Phoenix can discuss the available route as part of the equipment recommendation. The final terms depend on the equipment and agreement offered.

Delivery, installation and handover

Equipment supply can include:

• Delivery
• Installation
• Network setup
• Device configuration
• User training

The aim is to leave users with equipment that is connected, understood and ready for normal business use.

Choosing the right photocopier or printer

A useful recommendation starts with practical questions:

• What devices are currently in use?
• How much does the organisation print?
• Is A3 printing required, or would A4 equipment be sufficient?
• Is colour essential for all users?
• Are scanning and multifunction features required?
• How many people or locations will use the equipment?
• What problems need to be solved?
• What level of ongoing support is expected?
• Is purchase, leasing or temporary rental preferred?

You do not need to answer every question before making contact. Phoenix can help establish the requirement during an initial consultation or print assessment.

Service, repairs and maintenance

Phoenix provides business printer and photocopier servicing through its own engineers and a national service-partner network.

Support options include:

• Pay-as-you-go repairs
• Maintenance contracts
• Cost-per-copy agreements

The appropriate route depends on the equipment, expected usage and level of ongoing cover required.

What a service agreement can include

Service agreements normally include:

• Toner
• Parts
• Call-outs
• Preventative maintenance

Suitable agreements can also include automatic meter collection and proactive toner replenishment.

Response arrangements depend on the service contract, the time a call is logged, the location and the nature of the fault. Phoenix will explain the applicable support arrangement rather than presenting one response time as suitable for every customer.

Existing equipment

You may not need to replace a device immediately. Phoenix can review the equipment in use, investigate faults and discuss whether repair, continued maintenance or replacement is the more practical route.

When requesting support, provide the make, model, serial number, location and a clear description of the issue where possible.

Replacing old equipment responsibly

When Phoenix supplies replacement equipment, we can also help with the equipment being removed.

This can include:

• Collection of old devices
• Responsible disposal or recycling
• Deletion of held data
• Sanitisation before disposal or reuse

This helps organisations manage the practical and data-handling aspects of equipment replacement rather than treating delivery as the end of the process.

Who Phoenix supports

Phoenix works business-to-business with organisations including:

• Small and medium-sized businesses
• Charities
• Education providers
• Medical organisations
• Law firms
• Other professional and commercial organisations

Support is available across the UK.

Start with a free consultation or print assessment

Tell us what equipment you use, how it is performing and what you want to improve. Phoenix can help you compare repair, replacement, purchase, lease and managed-service options.

Frequently asked questions

Does Phoenix offer photocopier and printer leasing?

Yes. Leasing is available alongside outright purchase and short-term rental. The suitable option depends on the equipment and requirement.

Do you supply refurbished equipment?

Yes. Phoenix supplies both new and refurbished devices. Refurbished equipment should be considered in the context of the full equipment and service arrangement.

Do I need an A3 or A4 device?

That depends on the documents you produce. An A4 device may be enough for standard office printing, while an A3 device is needed where larger paper sizes are part of normal work. Phoenix can review usage before recommending equipment.

What is included in a service agreement?

Service agreements normally include toner, parts, call-outs and preventative maintenance. Suitable agreements can also include meter collection and proactive toner support. Exact cover depends on the agreement.

Can Phoenix repair equipment that it did not originally supply?

Phoenix can assess existing equipment and discuss available repair or maintenance options. Support will depend on the device, condition, location and parts availability.

Can you remove our old photocopier?

Yes. Phoenix can remove old devices, arrange responsible disposal or recycling, delete held data and sanitise equipment before disposal or reuse.

Do you provide UK-wide support?

Yes. Phoenix supplies, installs, services and repairs equipment across the UK using its own engineers and a national service-partner network.